Information About Electricity
7 Ways to Check Electricity Bills Easily
27 September 2023

In this digital era, checking your electricity bill no longer requires a visit to the Perusahaan Listrik Negara (PLN) office. Everything can be done easily through your smartphone. Below, we have summarized some practical ways to check your electricity bill without leaving home, as reported by Detik Finance. Let's take a look!


How to Check Electricity Bill


1. PLN Mobile Application


Here are some ways to check electricity bills using the PLN Mobile application:


  • Download the PLN Mobile application from the application store available on your device.
  • After downloading the PLN Mobile app, open the app and go through the registration process. Fill in your personal data completely, including full name, customer ID or meter number, location, mobile phone number, e-mail address, and 6-digit password.
  • Once successfully registered, navigate to the Information menu within the application.
  • Under the Information menu, select the Electricity Bills and Tokens option.
  • Next, enter your customer ID or meter number and proceed to press the Search button.


2. SMS


Checking your electricity bill via SMS is an easy and practical option. Follow these steps:


  • Go to the Messages menu on your phone and make sure you have enough credit.
  • Type PLN (space) ON (space) customer ID number and send to 8123 to subscribe to electricity bill information.
  • Wait for a reply from PLN which will contain electricity bill information and subscription confirmation.
  • If you wish to unsubscribe, simply send a message with the format PLN (space) OFF (space) customer ID number to the same number.


Also read: How to Calculate Home Electricity Power with Formula


3. PLN Web


You can also check your electricity bill online through PLN's official website. Here's how it works:


  • Open the browser on your phone.
  • Visit the website service.pln.co.id.
  • On the More Info menu, select Electricity Bill/Token Purchase Information.
  • Register by filling in the requested information.
  • After receiving the activation email, click the link.
  • Sign in with the account and password you created.
  • The main page will display your electricity bill and token purchase information.


4. Call Centre


If you want a simpler way without the need to create an account, you can contact the PLN call centre at 123. Follow the instructions given by the call centre officer to get your electricity bill information over the phone.


5. WhatsApp


Another way is through WhatsApp. Save the number 08122-123-123 with the name PLN, then follow these steps:


  • Open the WhatsApp app.
  • Select the new message menu with the PLN contact.
  • Send a Hello message.
  • The bot will send you instructions to find out information on your PLN electricity tariff and bill.


Also read: Determining the Height of the Outlets and Switches at Home


6. E-mail


You can also check your electricity bill via e-mail. PLN will send e-billing via e-mail. Follow these steps:


  • Open the e-mail application.
  • Write down PLN's e-mail address (pln123@pln.co.id) as the recipient.
  • Fill in the subject with Check Electricity Bill.
  • Write information such as full name, customer ID or meter number, and home address in the body of the e-mail.    
  • Wait for an e-billing reply containing your electricity bill information.


7. Marketplace


In addition, you can check your electricity bill through several marketplaces such as Tokopedia, Shopee, and Blibli. The steps are:


  • Log in to your chosen marketplace app or website and login.
  • Select the option related to PLN or Electricity Bills.
  • Enter the customer number correctly.
  • View your electricity bill information on the page.


Also read: Benefits of Electrical Grounding at Home and How to Install It


These are some ways to check electricity bills easily. With the various methods above, we no longer need to be confused or worried about paying electricity bills late. You can choose the most convenient method, and make sure to always check your electricity bill regularly so that you can manage your finances better.

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